PCS111

PC Support Level 2

Common Sense Guide to Mitigating Insider Threats, Fifth Edition

A comprehensive collection of best practices for controlling and addressing insider computer security threats based on the continued research and analysis of the Software Engineering Institute at Carnegie Mellon University. Recommendations are based on the analysis of more than 1,000 cases of insider threat.
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National Institute of Standards and Technology

Collection of standards, guidelines, reccomendations and research on the security and privacy of information and information systems
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Use a Troubleshooting Methodology for More Efficient IT Support

CompTIA’s 7 step process that frames the problem and guides IT professionals how on to identify and problem and execute a solution.
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IP Address Management (IPAM) Best Practices for VM’s

An explanation of the management of IP addresses in virtualized environments and how to effectively plan the use of IP addresses.
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How to Fix VirtualBox Error: Kernel Driver Not Installed (rc=-1908)

Virtual machines installation errors on MacOS’s are common and the this guide will show you how to resolve the most common error message.
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DHCP( Dynamic Host Configuration Protocol) Basics

DHCP is a standard protocol defined by RFC 1541 (which is superseeded by RFC 2131) that allows a server to dynamically distribute IP addressing and configuration information to clients. This reference will discuss the basics of DHCP and troubleshooting guidance.
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